Tucson Oasis

We’ve stayed in several VRBOs, and this was the only one that didn’t meet expectations. After an 8-hour drive, we arrived to dirty bathrooms—urine on toilet seats and hair on the floor.Photos are a little misleading. Bedroom 1 has only a bed and nightstand—no closet or dresser. Bedroom 2 has a closet but no dresser. Only 8 hangers provided. Bedroom 3 has no dresser, badly stained carpet, and uncovered glass brick that lets in bright morning sun. The master is a converted garage—only room with a dresser—but also has uncovered glass brick and no light control. You are up when the sun comes up. No place to put folded clothes so you live out of a suitcase.Towels were tiny and thin. There was no Kleenex, napkins, or laundry detergent and only got delivered after we complained.The pool was supposed to be cleaned on Monday but they never showed. We skimmed it ourselves. The bottom stayed dirty with sand and rocks, and there’s no vacuum. Most pool floats had holes.The french doors were filthy with handprints and dog slobber. A loud machine activates in the kitchen every time you use water.Kitchen was clean, and couch was comfy. They are very responsive and quick to apologize for all the inquiries/complaints but if the property manager was doing their job, we wouldn’t have to complain. Whoever they have cleaning isn’t letting them know what needs to be restocked or fixed and they do a sloppy cleaning job at best. Would not recommend until they get reliable services.

We enjoyed the three day stay in the home. It was comfortable and close to the convention center. I was disappointed that the carpets and rugs were dirty with pet and people hair. There were hairs on some sheets and on the kitchen table cloth. The showers were a little difficult to turn on. Other than that our stay was ok.

This property is very nicely remodeled, but wasn’t the cleanest when I arrived. I found a dead roach on the master bedroom floor. I found strand of dog hair on an artificial plant in the living room, TV screen was filthy. Refrigerator doors were filthy and patio doors going out outside to the swimming pool were filthy & found popcorn in between the couches Doesn’t have very much amenities as far as cleaning supplies or cooking supplies and every time someone showers or uses the washing machine water heater makes a loud noise in the kitchen every bedroom door and patio doors going out to the pool squeaks so can’t sleep comfortable because you can hear every time someone opens the doors also too much light comes in early in the morning in every room because there are no curtains in that house just blinds so it’s very hard to sleep without the light coming in. There was no dish soap or dishwasher tablets to do the dishes and had to reach out to the hostess, which was very inconvenient. Also the door knob to the master bedroom going out was broken. Not a comfortable stay wouldn’t recommend. I should’ve taken photos of everything but it was reported to the hostess every time I ran across something. They’re sure quick to charge a person a 200 cleaning fee that is included to the place that wasn’t even clean. The vacuum didn’t even work properly it kept spitting out the debri.

Everything went very well! The home was spotless, comfortable, and was an easy walk to places to eat as well as an easy drive to many attractions!

Property was as advertised and we enjoyed our stay. Communication with the property manager was very good.